The British definitely prefer to buy from companies. Bas in their country, although there is a slight downward trend. It is worth noting that by the percentage of people buying from sellers locat both in other EU countries and in other parts of the world was growing. In , fewer Britons chose to shop both in European and global e-shops. While the percentage of people buying from sellers whose location is unknown increas significantly. UK online product review behavior in The opinions of other users are very important to British customers. As many as of consumers declare that they check online reviews before making an online purchase.
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What’s more, as many as of Brits avoid shops rat less than stars. Preferr methods of contacting customers The British indicate that the most desir forms of contact with customers in e-shops are Telephone, online chat, email. Few people Israel Mobile Number List prefer contact via social mia, tet messages or online self-service. E-commerce logistics in the UK e-commerce logistics in the UK The most popular delivery methods Customers in the UK prefer to order goods at home, where they can pick them up during the day. This delivery option is chosen by as many as of e-shop users. Other forms are definitely less popular – delivery to a mailbo is chosen by of customers, and personal collection from a point of sale by only .
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The most popular courier service providers in the UK in The most popular provider is the UK’s Royal Mail, with more than half of Brits USB Directory preferring it. Courier companies such as Hermes . , DPD . and Parcelforce . rank further down the list. UK e-commerce e-payments UK e-payments The most popular payment methods When buying online, the British prefer to pay by crit or dit card – as much as of respondents do so. A large percentage of buyers also pay via payment services such as PayPal.