Blockchain in database security for call centers

Have you ever wondered what the best protocol is to keep data secure ? At the moment we cannot say for sure that it is the best, but Blockchain is one of the most used techniques by high-value companies to keep their data private and make access to it much more complicated. And as it could not be otherwise, call center databases have also joined this wave.

What is Blockchain? Well, despite being closely related to the world of cryptocurrencies, its use goes further. It is a block chain system that allows information to be stored in a secure, transparent and decentralized way . Its transactions are public, but its cryptographic system requires a key without which it is impossible to access the data. That is its main advantage.

What advantages does Blockchain have for storing data?

1.- Decentralization. The main objective of Blockchain is not to have a central office where information is managed or an entity that controls it. Blockchains are distributed across users around the world, who can also be called nodes. This same system recent mobile phone number lead uses hash protocols that prevent. The modification of data once it has been associated with a blockchain.

2.- Consensus. The Blockchain only records data in a chain of blocks when all nodes have confirmed and validated the transaction. A something that only happens after completing complex mathematical problems that ensure the accuracy of the record and verification by the community.

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3.- Cryptography Of course

all this would not be a secure system without a cryptographic lotterifunktion för att integrera vinproduktkunskap protocol . This uses mathematics to assign unique and non-transferable keys to the personnel who need to access the data. Since it is a public system, it is easy to check who has accessed the data, although the nature of the system prevents them from being modified.

Now, implementing blockchain in your database is not as difficult as ao lists understanding how it works. There is currently management software for call centers that already use these protocols to improve the security of your database and that are transparent to the user.

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