The rise of artificial intelligence tools and language models is enabling call centers to improve their productivity and efficiency . How? These types of technologies, among other things, are created to program chatbots capable of understanding the human context, solving problems, and accessing a large database to feed on information. […]
he path to digitizing the company has become a primary process for organizations around the world. This transformation, carried out properly, can become an opportunity to increase sales considerably. Production processes have changed, as has digitalize he way our potential customers consume. That’s why Connext brings you key tips […]
Is your website powered by WordPress? Congratulations! You, like 20% of all other site owners, have opted for a user-friendly and versatile CMS. What’s more, it’s as free as a walk in the woods. Unfortunately, you’ve also opted for a CMS that, if not updated, is highly susceptible to hacking. […]
