Did you know that when we spend money, our brain experiences incredible stress, regardless of what we bought? It can be a long-term worry or a half-second of doubt that will soon replace joy and happiness, but still… That’s how our brain works.
Do you want to leave your customers alone with the stress of their purchase?
Or would you rather build trust with all your subscribers by adding value to the conversation through post-purchase emails ?
Example of Post-Sales Email Templates
With our collection of 1000+ templates, you can choose the one that suits you best, customize it in our tool, and export it to your ESP/CRM. With Stripo, you can be sure of the quality of the design.
Use Post Purchase Email Template
The nuances of designing such letters
Most marketing resources, not to mention time, are spent on finding new ways to attract customers and optimizing old methods. This includes advertising costs and much more. Unfortunately, in the pursuit of revenue, many marketers overlook one really important axiom – it is much easier to sell to regular customers who have already bought something from you and know grenada virtual phone numbers what to expect from your company. Let’s put it this way: existing customers experience less stress when they buy something from a brand they value.
Don’t miss the chance to turn a new customer into a loyal one.
And for that, you should think twice before sending a letter with the following text: “We got your money. You will get your package. Someday, but you will. Bye-bye, hasta la vista, ciao-cacao.”
And to help you build long-term relationships with your loyal audience through emails, we’ll share tips for creating post-purchase emails .
Post-purchase emails: TOP 10 techniques
In essence, these methods come down to one principle – to make your customers happy with both the purchase and your attitude after the purchase. To achieve this goal, nothing prevents you from using a variety of design ideas.
1. Express gratitude
A simple but effective method. A few how findable is your content words immediately after the purchase can turn everything in your favor. No fancy design except the company logo, no long and insincere texts. A few sentences of gratitude are enough to start a long-term relationship.
Congratulate customers on their first purchase
(Source: newsletter from Rozetka)
2. Confirm the order
When working on your post-purchase email, just remember that customers are a little apprehensive when they buy something from you for the first time. Keep them updated on what’s going on with their purchase.
Note: Order confirmation must be made at the same time the customer has made the payment.
Send customers a few emails to let them know what stage their orders are at.
Confirmation letter of dispatch
(Source: newsletter from Rozetka)
3. Remind me which items are included in the order
As a girl, I am very grateful for such letters, because sometimes I buy half of the goods in online stores, and then forget why I paid so much money. To minimize the number of angry messages from customers like me, add a block with all the products added to the order.
If you think that you don’t need to remind customers what the ordered items look like, you can simply list all the items, their quantity and price, so that people are sure that nothing is missing and the amount is correct. This way, the stress after the purchase is reduced, everyone remembers?
4. Provide advice on the correct use of the product before delivery.
Instead of a boring Q&A block, try adding a section called “Tips from Satisfied Customers” or “Two Easy Steps to Your Happiness.”
Tips from users _ Post-sales letters
(Source: Prom newsletter)
5. Use pictures for key information
It’s time for colorful post-purchase ca cell numbers email design ideas! Consider using vibrant images to highlight key information.
Example of post-sales letters
Create a banner
6. Notify customers that the order has been delivered
Yes, you can say that your delivery service will take care of it. But don’t rely on them alone. According to users, you are the one responsible for the reliability of orders from
