The transfer of operational work under the leadership of a new manager will help Nikolai focus on more important issues. “This will allow me to focus on international development: for the last year and a half I have spent approximately 4 hours a week at our offices in Europe and Latin America. In 2-3 weeks after the transfer of cases, I will be able to devote all my working time to this! According to the results of 2020, we earned more in the international arena than in Russia, but so far this is an indicator for the sum of all countries. The next goal is to earn more in each market separately than in the home market,” Nikolai Khlebinsky shares his plans. Retail Rocket entered the international level 6 years ago.

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To date, the company’s representative offices are open in the Netherlands, Germany, Spain (Madrid and Barcelona) and Chile. More than 1,000 customers around the world use Retail Rocket services, they earned more than 36 billion rubles of additional revenue in 2020. According to the results of the reporting for the first half of 2020, the total EBITDA in Europe Dominican Republic Mobile Number List and Latin America exceeded this indicator in Russia. Features of the churn rate: why customers leave and how to avoid it 11 Mar 2021 Intro Churn A 5% increase in the retention rate translates into more than a 25% increase in profits, according to a study by Bain & Company Inc.

ONe of the “big three” management consulting leaders. Why? Loyal customers spend more over time. Loyal customers also become brand advocates, recommending you to friends and acquaintances. Content: Why Churn rate is dangerous for business How to calculate USB Directory churn rate Types of customer churn Reasons for customer churn and solutions Weak onboarding and shortcomings at the stage of client adaptation Service dissatisfaction Loss of brand loyalty Ineffective communication Customer Intelligence and retention matrix: how to analyze Churn rate and build systematic work with the client base Conclusion Churn rate.