However, we can combine them efficiently. Because most companies do not offer support. Therefore, the use of a chatbot, outside working hours. is fully justifi. CRO checklist – bot source ssempai. A chatbot can also prove itself in simple, bias questions. Using it relieves the user of the ne to search for information on the wsite – he receives ready-made answers or links to places. Where he can get more information. CRO checklist – chatbot source sdicover Contact form This form of contact should not be underestimat. Although research shows that it is quite reluctantly chosen, and users prefer classic e-mails Omnichannel .

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The advantages of forms include no ne to log in to your e-mail account. Or to search for and copy an e-mail address. Typically, forms do not offer sending confirmation to the client, so it is good practice to use automatic form submission notifications. It is China Mobile Number List worth using phrases such as Thank you for your message, we will contact you as soon as possible on the net business day, etc. The same information, along with a thank you, can also be includ in our automatic message sent to the customer’s e-mail. CRO checklist – contact form source ssempaikontakt The contact form should be locat in the contact tab or additionally on the home page and contain only those fields that are requir to respond to the customer.

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The number of fields – including the optional ones – should therefore be limit to the necessary minimum. What does a good contact form contain? mandatory fields – name and e-mail optional additional fields – telephone number data security assurance consent to the processing of personal data and communication by e-mail requir by the USB Directory Act on the Protection of Personal Data, the Act on the Provision of Electronic Services and the Communication Law acknowlgment along with information about sending a confirmation by e-mail error message in the form data validation, incorrect phone number format indication of mandatory fields.